Hospital Discharge Transport
The reliable partner discharge planners need. We answer, arrive on time, and communicate changes.
For Discharge Planners Who Need Reliable Transport
You’re juggling multiple discharges. Beds need to clear. Families are waiting. The last thing you need is a transport company that doesn’t answer the phone, arrives late, or sends the wrong vehicle. Sound familiar?
What Makes Us Different
- We answer the phone. A real person picks up. No voicemail mazes, no “leave a message and we’ll call back.” You need transport now, not a callback.
- We confirm vehicle type. Before dispatch, we verify: wheelchair or stretcher? We never show up with the wrong equipment.
- We communicate changes. If timing shifts—yours or ours—you’ll know immediately. No guessing, no waiting.
- We’re available 24/7/365. Holidays, weekends, after-hours discharges. We’re here when you need us.
- We document properly. Required paperwork, signatures, timing—we know what you need for your records.
Hospitals We Work With
We have established relationships with hospitals throughout Central Oregon. Case managers and discharge planners know they can count on C.A.T.S.
St. Charles Bend
Central Oregon’s largest hospital. We handle discharges to home, SNF, rehab, and long-term care—24/7.
St. Charles Redmond
Full service to and from St. Charles Redmond for discharges, transfers, and inter-facility moves.
Regional Facilities
St. Charles Madras, Pioneer Memorial (Prineville), and transfers to Portland-area hospitals when needed.
Discharge Scenarios We Handle
🏠 Discharge to Home
Wheelchair or stretcher transport directly to the patient’s residence. We escort inside and ensure safe handoff to family or caregivers.
🏥 Hospital to SNF
Skilled nursing facility transfers with proper documentation. We coordinate timing with receiving facility.
🔄 Hospital to Rehab
Rehabilitation facility transfers for patients continuing their recovery journey.
🕐 After-Hours Discharges
Evening, weekend, and holiday discharges. We don’t have “closed” hours for urgent transport needs.
🚑 Inter-Hospital Transfers
When patients need transfer between hospitals for specialized care—wheelchair or stretcher.
📋 Hospice Discharges
Compassionate transport for hospice patients going home or to hospice facilities. Dignity always.
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